DollsAndDaydreams
Do I have to sign up to buy your patterns?
No, no need to sign up at all! Simply pop the patterns in your
cart and securely checkout with Paypal!
Do I need a Paypal Account to check out?
No. I accept both Credit & Debit Cards: You don’t need a PayPal account to use your credit cards to make a payment. Simply put in your details and your credit card will be processed securely through PayPal. Please see this Tutorial for help.
Do you sell to my Country?
Yes! Because I sell PDF patterns, I can send them all over the world! All you need is a Paypal Account, Acrobat Reader (it's free) and the pattern link will be sent to you after purchase. Download it, save and enjoy anywhere in the world!
Which e-mail Address will the link be sent to?
The e-mail address linked to your paypal account. (please check your junk/spam folder for it)
How do I Instantly Download my PDF Pattern?
- A link to download your PDF Sewing Patterns will be emailed to you immediately upon payment (e-mail address linked to your paypal account).
- Adobe Reader is required to view and print your pattern. Find it for Free here: http://get.adobe.com/reader/
- Only click your link once and then wait for the pattern to start to download. Sometimes it will take a few minutes to show up due to different computer connection speeds.
- Save the PDF to your computer by either right click 'Save' or File> Save Page As. Please download and save your patterns as soon as you can as your link is time sensitive and will expire.
I wasn’t sent a download code?
Please check the E-mail account you use with Paypal & your junk/spam folder for your pattern download links.
I can’t download the pattern using Google Chrome.
There is a bug that blocks downloads with Google Chrome. Simply right click and Save As when the download opens in a window and it will save to your computer. Or try Firefox, Internet Explorer or Safari as your browser.
I just downloaded it …but I can’t find my Pattern.
Your Pattern could have been downloaded to a default folder. Try doing a search for the pattern name on your computer. Or simply follow your e-mailed link a second time & download it again this time specify which folder you wish it to be saved in.
What if my computer crashes….. and I lose all my saved PDF’s?
Please back them up on an external device (e.g. a CD) & keep a paper copy … But ...... Please don’t worry :) Simply keep a copy of your Order Number and/or Unique Paypal Transaction Number & I can look up your purchases. I will be more than happy to send your patterns to you. Nobody likes a naughty computer! I’ll have you sewing Dolls And Daydreams Patterns again in no time!
Most common problems can be fixed by simply Restarting your Computer.
Why is the file SECURE?
All of my PDF Patterns will be labeled “SECURE” along the top because they are locked so that my original work cannot be altered in anyway. It is purely a safe guard of my copyrighted work and is standard in the e-pattern profession. It has nothing to do with printing or saving your file. This is also a validation that you have an original Dolls And Daydreams Pattern that is free of any Viruses & Corruption.
File ‘corrupted’ or ‘damaged’?
Sometimes a PDF file becomes ‘damaged or corrupt’ when downloaded due to different internet connections, operating systems or you trying to open the file before it has fully downloaded.
Simply follow your e-mailed link a second time & download it again this time waiting until it has downloaded fully before you try to open it.
Saving your Pattern
Problems when trying to click ‘Save’? Simply use the ‘Save As’ command instead.
Choose File > Save As and give the PDF file a new name. E.g. add a few letter or numbers to the end of the Pattern title.
For more Information please visit Adobe’s Help Center:
General Troubleshooting Info
Troubleshooting for Macs
Do I need a Printer?
No. You can always save the file onto an external device, e.g. external hard drive, CD-RW, Flash or jump drive and print them at your local printers.
Printer Settings
Because all printers are different, if you use the 'no scaling' setting when you print you should get the exact pattern I created. Don't worry if you use 'fit to page', you will just get a slightly smaller sized doll, but it will look exactly the same as mine.
Do you sell finished dolls/softies?
I’m sorry I only sell PDF Sewing Patterns at this time and not finished dolls/softies.
Do you design the patterns yourself?
Yes, every design is painstakingly designed & tested with love by myself to provide you with the highest standard of quality & cuteness ♥
